Q: Is it one or two boards?
A: One board. The image shows the front and back of the board.
Q: Does this item come with the bungee chords?
A: The bungees are already on the paddle board.
Q: Does it come with a strap to wrap around the board?
A: Yes, there is a strap with a plastic buckle to wrap the board when it deflated.
Q: How much does it weigh?
A: 18-19 pounds
Q: How small is it when deflated and packed up?
A: The backpack is about 3 feet tall, 1.5 feet wide and 1 foot thick.
Q: How many layers of material thick is this board, triple layered, double layers?
A: Double layers
Q: How thick is the material? Not the board. But the material itself.
A: It it thin, but strong, which makes it so lightweight.
Q: Is this made with one or two layers of pvc? and is it military grade like other boards?
A: Yes, this is made of 2 layers military grade PVC.
Q: How many seams?
A: It has one large seam around the perimeter of the board, covered by a thick layer of military grade pvc/abrasion guard.
Q: What is the weight capacity?
A: Weight Capacity is 260-300 lbs.
Q: What is the max weight limit?
A: 280 lbs in the user manual, but it can be up to 320 lbs in fact.
Q: Is it sturdy enough to have a dog float on it with the owner?
A: Yes, it sure is.
Q: Can two people sit or stand on it in water?
A: These boards are big enough for two people for sure. Two teens have done it successfully.
Q: What is the paddle made of? Aluminum or carbon fiber?
A: The handle, anti-twist lock and blade are made of plastic. The tubes are aluminum.
Q: Does the paddle float?
A: Yes, the paddle is made out of plastic and aluminum so it will float.
Q: How long is the paddle?
A: The paddle is detachable. It's assembled by 3 pieces and can be adjusted from 62.99 inches to 86.61 inches.
Q: How much does the paddle weigh?
A: It is lightweight. About two pounds.
Q: What length and width is this paddle?
A: 5-7 fts x 8 inches
Q: How long does it take to blow up?
A: To 10-15PSI is 5-6min
Q: What psi to inflate?
A: 15 PSi is recommended.
Q: How long does it take to deflate?
A: Push pin down and it takes a few minutes to deflate.
Q: How do I deflate this board manually?
A: Hold the valve down. It will be hard to push at first. Then roll it from the front while someone holds the valve.
Q: Can I use this pump to inflate as bike tire?
Q: Does the pump have a gauge on it? Is that what makes it a dual action pump?
A：At approximately 3-5 psi, turn the switch on the pump from position 2 (Dual action) to position 1 (Single action) to make for an easier upstroke. The estimated pumping time to full inflation is 5 to 10 minutes.
Q: How are the dimensions of the backpack?
A: Width 17.7 X Depth 11.8 X Height 37 inches
Q: Is the storage bag waterproof?
A: The bag is not fully waterproof. It can only handle splashes.
Q: How much does the entire package weight?
A: 32 lbs
Q: Does the paddle come apart to also fit in the bag? I need to fly with it so need it all in one bag.
A: Yes, it does. You can put all components in one bag.
Q: What are the dimensions of the pack when all gear is loaded in bag?
A: W 17.7* D11.8* H37 inches
Q: Does the pump and paddle also fit into the pack or do you have to carry those separately?
A: It all fits into the bag. No need to carry it separately.
Q: How are the straps on the bag? I would want to hike 1-2 miles with the board. Doable?
A: The storage bag is durable. You can trust it for that distance.
Q: What are the removable fin dimensions?
A: About 9-10' deep.
Q: How can I get a replacement fin for this board?
A: You can contact SurfStar service email@example.com
Q: Are all fins removable?
A: Two side fins are not, but the large fin can be removed.
Q: Will I need a separate detachable river fin if I want to paddle a little shallower river?
A: The center fin is removable. The two side fins are fixed and much shorter. Removing the center fin will give you better clearance in shallow water. However, you may sacrifice a small amount of maneuverability by removing it.
Q: How does the leash attach to the board?
A: There is a D ring at the end with para cord tied through. Do I just tie the cord to the D ring? Yes, you can pull the end of the cord through the ring and then bring the Velcro end through the loop.
Q: Where can I get a valve wrench for the board?
A: It has a wrench in repair kit. But do not use the valve wrench for deflation purposes.
Q: Is there any repair kit?
A: Yes. It includes a repair kit. There are two pieces of pvc patches and a wrench in it.
Q: If I attached it to the top of my car will it catch wind and blow off?
A: You can strap your board to the top of car and drive on the highway at 50mph. Lots of straps and bungees should work well.
Q: Can I transport this on a car roof rack?
A: Yes you can. However, the perks of having an inflatable paddle board is that you do not need a roof rack. This would fit in the trunk or back seat of a car when deflated.
Q: Do you think this can be carried onto a airplane?
A: Yes it could. The backpack storage bag is very nice. The total dimension with all gears in is L37*W18*D13, weight is 19 lbs.
Q: What's the warranty period and coverage?
A: One year
Q: Does the year warranty cover the accessories (such as the pump, paddle, leash)?
A: Yes, all boards and accessories have one-year warranty.
Shipment How many boxes does it ship in? One box
Q: How big is the box it is shipped in?
A: L 37*W 15*H 11 inches, around 3.5 lbs
Q: Can this be used in the ocean?
A: Yes, you can use this unit to the ocean, sea, or lake.
Q: Can you sit on this in normal clothing and stay dry? Or does water tend to run onto the surface?
A: Yes, you could easily sit on this and stay dry.